Frequently Asked Questions
Here you'll find answers to the most important questions about our Vehicle Imagery platform, API integration, and our services.
1. How quickly will I receive support for issues or custom requests?
We place great value on fast and personal support. If you have questions about the API, integration, or custom requirements, you can reach us anytime by email.
Usually, you will receive a response within 24 hours. For urgent matters, we prioritize and address your request directly.
We also offer individual solutions if needed – for example, for special requirements, notifications about new vehicles, or specific image requests. Just contact us – we are flexible and solution-oriented.
Usually, you will receive a response within 24 hours. For urgent matters, we prioritize and address your request directly.
We also offer individual solutions if needed – for example, for special requirements, notifications about new vehicles, or specific image requests. Just contact us – we are flexible and solution-oriented.
2. Can images be edited on request or delivered with a transparent background?
All vehicle images in our database are provided with a transparent background by default. This allows seamless integration into any type of layout, whether for websites, configurators, print products, or apps.
No additional image editing is required – the images are ready to use for your individual purpose.
No additional image editing is required – the images are ready to use for your individual purpose.
3. Which vehicle models and years are available?
Our database includes over 10,000 vehicle models from more than 40 brands – including passenger cars, SUVs, sports cars, and commercial vehicles. We cover model years from around 1994 to today and regularly update our portfolio as new models are released.
Want to make sure a specific model is included? Write to us – we’ll be happy to check for you!
Want to make sure a specific model is included? Write to us – we’ll be happy to check for you!
4. How does the API integration work and how quickly is it ready to use?
After booking a package, you immediately receive access to your personal API key and our intuitive dashboard.
The API integration is intentionally simple and fast: With just a few lines of code, you can embed vehicle images directly into your website, app, or platform. Our detailed documentation includes clear examples for API requests, filter options (e.g., by brand, model, or perspective), and structured output in JSON format.
Your personal dashboard always gives you an overview of:
Integration usually takes less than 10 minutes – and our technical support is always ready to help.
The API integration is intentionally simple and fast: With just a few lines of code, you can embed vehicle images directly into your website, app, or platform. Our detailed documentation includes clear examples for API requests, filter options (e.g., by brand, model, or perspective), and structured output in JSON format.
Your personal dashboard always gives you an overview of:
- API requests and usage in real time
- Package status and quota
- Management of your access and support contact
Integration usually takes less than 10 minutes – and our technical support is always ready to help.
5. What usage rights do I have for the images?
With an active package, you receive non-exclusive, worldwide usage rights for all retrieved vehicle images. The images may be used as part of your own business presence – for example, on your website, in mobile applications, car marketplaces, digital catalogs, or social media channels.
Commercial use is expressly permitted, as long as the images are not resold individually or in collections, or unlawfully distributed.
All content comes from legally cleared sources and is protected by copyright. Sub-licensing or subletting of the images is not permitted.
If you have questions about special uses or integration into third-party platforms, we are happy to advise you individually.
Commercial use is expressly permitted, as long as the images are not resold individually or in collections, or unlawfully distributed.
All content comes from legally cleared sources and is protected by copyright. Sub-licensing or subletting of the images is not permitted.
If you have questions about special uses or integration into third-party platforms, we are happy to advise you individually.
6. What is the pricing structure and what is included in each package?
We offer two simple and transparent pricing models:
In both options, you get full access to all features and content, regardless of how many requests you make. There is no API usage limit – you do not pay per request, but for unlimited access.
Each package includes:
- Monthly subscription
- Annual subscription (at a discounted rate)
In both options, you get full access to all features and content, regardless of how many requests you make. There is no API usage limit – you do not pay per request, but for unlimited access.
Each package includes:
- Full access to our entire vehicle database
- Unlimited API requests
- Personal dashboard for usage control and management
- Technical support for integration or usage questions
7. How up-to-date are the images and how often is the database expanded?
Our vehicle database is continuously expanded and maintained, with a special focus on current model years, popular electric vehicles, and sought-after brands.
A special highlight:
If a specific model is missing from our database, you can simply let us know by email. Usually, we provide the requested images within 48 hours – quickly, reliably, and at no extra cost.
In addition to current vehicles, we are also working to gradually add older model series, so you will have the most complete selection possible in the long term.
A special highlight:
If a specific model is missing from our database, you can simply let us know by email. Usually, we provide the requested images within 48 hours – quickly, reliably, and at no extra cost.
In addition to current vehicles, we are also working to gradually add older model series, so you will have the most complete selection possible in the long term.
8. How well does the API scale with high traffic or many simultaneous requests?
Our API is designed for high performance and scalability – even under heavy traffic or many simultaneous requests.
Thanks to our cloud-based infrastructure, large amounts of data can be processed efficiently without delays. This ensures reliable and stable access to vehicle images even under high load – ideal for high-traffic platforms or automated systems.
Thanks to our cloud-based infrastructure, large amounts of data can be processed efficiently without delays. This ensures reliable and stable access to vehicle images even under high load – ideal for high-traffic platforms or automated systems.
9. Does your system offer a search function or auto-complete for model names?
Yes, the dashboard provides a convenient search function that allows you to search specifically for brands, models, or years. This way, you can instantly see which vehicles are currently included in our database.
If a desired model is not available, you can simply inform us by email – we usually provide the missing images within 48 hours.
If a desired model is not available, you can simply inform us by email – we usually provide the missing images within 48 hours.
10. Which perspectives are offered and are there also interior images?
Currently, we offer four high-quality standard perspectives for each vehicle:
These perspectives optimally cover the exterior and are ideal for car marketplaces, dealer sites, or configurators.
We are actively working on providing additional views – such as alternative angles and interior shots. As soon as these are available, we will inform our customers.
- Front view
- Side view
- Rear view
- Front angle (¾ view)
These perspectives optimally cover the exterior and are ideal for car marketplaces, dealer sites, or configurators.
We are actively working on providing additional views – such as alternative angles and interior shots. As soon as these are available, we will inform our customers.
11. Do you also offer interior images of the vehicles?
At present, our offering focuses on high-quality exterior shots. However, we know that interior images are important for many customers – especially in the premium or configurator sector.
That’s why we are currently working intensively on providing interior images for selected models. The rollout will start soon – we will be happy to inform you as soon as the first interior shots are available.
That’s why we are currently working intensively on providing interior images for selected models. The rollout will start soon – we will be happy to inform you as soon as the first interior shots are available.